Sales & Lettings January Updates
When you head to referalls, you’ll now see a Learning Hub, explaining how the Partner Platform helps you capture, track and convert referrals in one place.
Short demos, clear guides and ready-to-share resources make it easy to understand the opportunity, start broker conversations, and turn referrals into a consistent revenue stream.
The Partner Platform now automatically follows up when brokers haven’t completed their getting-started steps, from accepting an invite to adding billing details. That means less chasing and faster onboarding, all without extra effort from your team.
The Invite a Broker journey now prompts staff commission setup earlier, so everyone knows what they’re earning, and referrals are ready to progress as soon as they land.
Lost referrals can now be marked with clear statuses – such as no response, not viable, or rejected offer – giving you a clearer picture of what’s happening and helping your team improve outcomes.
Brokers can now set commissions for multiple services, like different mortgage or insurance types, in one click.
The Street AI Call Handler now uses branch-level context when handling calls, including which properties belong to each branch, helping callers get more relevant responses and your team receive clearer, better-informed enquiries.
Control who can make a property available for sale or to let when mandatory workflow steps are still outstanding. This ensures required steps are completed before listings go live.
Cut repetitive admin and keep your active applicants accurate by bulk-updating, like marking multiple contacts as not currently looking in just a few clicks.
Get clear visibility when sellers review their property listing for approval, so your team can follow up confidently, remove bottlenecks, and get properties live faster.
Property Information Questionnaires now include service charge as a default question, helping ensure accurate and complete leasehold details earlier in the process.
A new Notes tab on the Move Out page lets you create and track important information during the process, ensuring everything is captured.
You can now instruct a contractor straight from the Add Contractor page, saving time and clicks.
Tenants can now be notified when quotes are instructed, improving transparency and communication.
See the number of maintenance requests directly from the submenu for better visibility.
A new Lease tenancy type is now available for Isle of Man customers.
You can now record a Relevant Person against tenancies to help streamline communications.
The Missing Certificate table can now be exported for faster reporting and follow-ups.
With the Lettie integration, tenants can report maintenance issues over WhatsApp, with requests created and synced into Street.co.uk.
